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Why is my wordpress so SLOW?! (17 posts)

  1. prettyprincess
    Member
    Posted 4 years ago #

    Hello,

    For the past 2 weeks, our WordPresses have been horribly slow. This includes the actual website AND dashboard.

    We have spent the past 2 days on the phone with our hosting - GoDaddy - and they have run every kind of test and nothing is coming up as an issue with the hosting or the database connection.

    First off - We have not done anything new to the designs and have not added any new plugins.

    We are freaking out as it is taking up to 30 or 40 seconds to go from one page to the next. Also, saving an update can sometimes take several minutes. And in addition to taking forever to save and update, sometimes it won't update at all and instead pops up a page.php file it tries to open in dreamweaver.

    We have found several postings about this issue, and people just keep telling people to call their host and check their plugins. Then we all do that, and nothing solves it.

    Is it possible that WordPress 2.91 has an issue?

    Here is a URL where the issue is the worst:

    http://www.prettyprincessgirls.com/

    It's killing our website right now and we'd love a solution.

    Thank you for any answers :\

  2. s_ha_dum
    Member
    Posted 4 years ago #

    Your site loads in something like half a second to about a second for me. I don't see the problem.

  3. Avrohomd
    Member
    Posted 4 years ago #

    It took a long time to load for me. (Firefox)

  4. esmi
    Theme Diva & Forum Moderator
    Posted 4 years ago #

    8 seconds for the site to load initially. Less than 3 seconds for a subsequent page to load once within the site. (Firefox 3.5/UK based).

    Perhaps this is some kind of localised networking problem?

  5. s_ha_dum
    Member
    Posted 4 years ago #

    Wow. Tried it again and now its taking forever to load. The problem is intermittent.

    I took a look at what your site loads and you are loading a lot of stuff from third party domains-- clickserve and such. My suspicion is that some of those are hanging. Disable whatever you have adding that stuff and see if the problem improves.

    You might also up the memory allocation.

  6. prettyprincess
    Member
    Posted 4 years ago #

    Well it isn't local for certain...

    1. We have very high speed internet and all other websites are instant :\ Our sites are the only ones with the issue.

    2. Two of us are in Tennessee and two of us are in California and all 4 of us are getting the issue. So, other people in other states are getting the same issue.

    3. It was slow for the people at Godaddy also - they just couldn't connect the issue to anything related to the server or the database.

    4. Also, an internet speed issue would not cause the blank page.php file that pops open when we are actually trying to save, update, or edit.

    We have seen other people with this issue posting in boards - is there any way to contact WordPress as it truly seems like it might possibly be a WordPress Issue :\

  7. prettyprincess
    Member
    Posted 4 years ago #

    hmmm well - we can't remove ads - they are how the site generates income :\

    But not sure how that can be the issue anyway. We have had this same design and format with everything you see there for about 2 years on one site, and over a year on the other site. The speed issue and dashboard issues have only started in the past 2 weeks.

    Also again - not sure how anything third party could be causing the random page.php file to open when we are trying to save, update, and edit - that's a wordpress template file so it makes the most sense that the WordPress is having a problem :\

  8. esmi
    Theme Diva & Forum Moderator
    Posted 4 years ago #

    WordPress don't offer that kind of support. This is free, open source, software.

    apljdi's comments are worth taking on board. Try taking out some of the 3rd party stuff and see if that helps. If you want to examine how WP is performing, you could have a look at the WP Tuner plugin: http://wordpress.org/extend/plugins/wptuner/

    Other areas to consider are:

    - what custom permalink structure are you using? On Page-heavy sites, some structures offer better performance than others.

    - how many plugins are you running?

    - have you considered using a caching plugin like WP Super Cache?

  9. Lukich
    Member
    Posted 4 years ago #

    There's a plugin for Firefox called Yslow, which shows you what you can change on the page. Your site got a D, there are quite a few places for improvement. Deflating your content on the server, using minified version of jquery and using CSS sprites should speed up your page.

  10. Samuel B
    moderator
    Posted 4 years ago #

  11. s_ha_dum
    Member
    Posted 4 years ago #

    I didn't mean remove the ads forever. I'm just talking about trying to debug the issue. The thing is, when you are loading from other people's servers you will have issues not only when your server has issues but when their servers have issues. It could be that one of these third party sites has been having connectivity issues or server crashes or something. If so it should work itself out. A couple of years back I saw this issue with Google analytics. I could watch the analytics js file load for several minutes.

    Also again - not sure how anything third party could be causing the random page.php file to open...

    That can happen with especially nasty timeouts, slow connections, or connection failures. I honestly don't know the exact circumstances that cause it but I have lived through it. I believe that the solution was some server level configuration tweaking (memory allocations?? Can't remember anymore. Its been a few years.).

    Its interesting also that you say format hasn't changed in two years but you also mention WP 2.9.1. So something has changed, and it was something big. Are you sure that all of your plugins and theme code is still compatible with the WP core?

  12. prettyprincess
    Member
    Posted 4 years ago #

    Its interesting also that you say format hasn't changed in two years but you also mention WP 2.9.1. So something has changed, and it was something big. Are you sure that all of your plugins and theme code is still compatible with the WP core?

    well that's exactly the point :\ the only factor that has changed is WordPress Upgrades.

    What we meant hasn't changed is the design and the usage of the third party content... those have been the same since the launch of the sites. I pointed that out because the site has been perfectly fast with all the third party content, images, and same design up until this point. :\

  13. prettyprincess
    Member
    Posted 4 years ago #

    K...

    we do truly appreciate the suggestions, so we're going to start taking them in...

    First Lukich - thank you, we have to admit the suggestions are a little over our head lol...

    1. Deflating your content on the server - what does that mean we would do?

    2. using minified version of jquery and using CSS sprites should speed up your page. - what does this mean doing?

  14. s_ha_dum
    Member
    Posted 4 years ago #

    well that's exactly the point :\ the only factor that has changed is WordPress Upgrades.

    But you are missing the point. Let me ask you again, "Are you sure that all of your plugins and theme code is still compatible with the WP core?" If you upgrade the core you can create problems if you don't also update plugins and maybe the theme. This may not be one of your problems but it is something to think about.

  15. yiuphotography
    Member
    Posted 3 years ago #

    I have the same problem with godaddy hosting and domain.
    I have a couple of wordpress website hosted with godaddy.com

    from very complex with tons of image website to simple plain text content wordsite.
    I realize that it isn't the page that is loading very slow. It is the connection time that is holding up the page load.

    sometime my page takes 5 to 10 second to connect to the database, but once it connects, everything loads pretty quick. Even pages that has as much as 5mb worth of images.

    Now i also contacted godaddy, and told them about the issue. They too ran all the tests they can possibly could. Don't know what the problem. I show them other wordpress site that is very similar to mine on another hosting company, which loaded instantly. they have no clue why.

    Now i have to decided if this is a database issue, or an issue with hosting with godaddy.com

    Any can help?
    maybe ways to optimize the wordpress database?

  16. prettyprincess
    Member
    Posted 3 years ago #

    heyyy...

    GREAT NEWS. your response prompted us to call GO Daddy again, because now we know we are not crazy and others are having the issue!

    We just got off the phone with them, and they are finally admitting that it is something on their end!

    The customer service associate we had just informed us that is IS now a known database issue and that they are working on fixing it. Not sure how long that will be, but atleast now we know we can stop killing ourselves trying to fix a problem with our websites that isn't there, and that it will soon be a fixed issue.

    Hope that helps!

  17. jeremygregg
    Member
    Posted 3 years ago #

    I have built a very simple Web site with about two dozen pages, and almost no plugins (had 6, turned off all but 1 or 2), at http://www.GreggAndTurton.com.

    I am getting this ridiculous series of "Fatal error" messages.

    I am hosted on GoDaddy, and realized I was on a Windows server instead of a Linux one. I am moving operating systems, but GoDaddy said it will take a few days.

    I have done all kinds of editing of the various MEMORY_LIMIT things on the default-constants.php and other files, and the problem persists.

    Maybe switching my servers will fix the issue -- but I am wondering what more I can do.

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